Privacy Policy

Last updated: 22 May, 2018

At Canvasflow, we are committed to maintaining the trust and confidence of visitors to our web site and subscribers to our service.

Here you will find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our service.

  1. Information we collect

  2. We may collect the following information when your register on, or fill out a form on our site, Canvasflow:

    1. First name, Last name, Compnay name.

    2. Contact information (ie. e-mail address).

    3. Country of residence.

    4. Publishing platform (currently uterlised or interested in using).

    5. How you learned about Canvasflow.

  3. Collected information uses

  4. Any information provided by you is used to understand your needs and provide a better service. We may use your information for the following reasons:

    1. To inform you about the oparational status, updates news about the Canvasflow platform.

    2. To improve our products or services based on your needs.

    3. To send periodic e-mails and to contact you for market research purposes.

  5. Collected information security

  6. In order to prevent any unauthorised access or disclosure of the personal information that we gather, we have in place electronic and managerial procedures to secure and guard these information. However, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  7. Usage of cookies

  8. A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allows websites to respond to you as an individual.

    You may choose to accept or decline cookies. Disabling cookies preferences may limit the full experience of our website.

    You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

  9. Analytics

  10. When someone visits canvasflow.io we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

  11. Mailing Lists

  12. As part of the registration process for our monthly e-newsletter and platform update communication, we collect personal information.

    We use that information for a couple of reasons: to inform you chnages to the Canvasflow platform; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you're happy and satisfied with our serivce. We don't rent or trade email lists with other organisations and businesses.

    We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp's privacy notice.

    You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing support@canvasflow.io.

  13. Help Desk

  14. We use a third-party provider, HelpScout, to deliver our support service. For more information, please see HelpScout's privacy notice.

  15. Access to your personal information

  16. Any personal information that you give us will be retained by us for as long as it is needed to perform its function. However, you may ask us at any time to stop using your personal information for marketing purposes.

    You may ask us at any time, at no cost, to provide details of the personal information we hold about you, under the Data Protection Act 1998. To request this information, please mail your request to support@canvasflow.io.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will happily correct any information that is found to be incorrect.

  17. What we do not do with your data

  18. We will only pass on your personal information to third parties if we are required to do so by law, in connection with a corporate transaction relating to our business or assets or shares, or as explained in the section headed "Third parties" below. Otherwise, we will not pass on your personal information to third parties unless you specifically consent to us doing so.

  19. Links to external websites

  20. Canvasflow may contain links to external websites of interest. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites; such sites are not goverened by this privacy statement.

  21. Changes to this policy

  22. We may modify this Policy at any time by posting a revised version on the Sites. By using the Canvasflow Service or accessing the website, you agree to the latest version of this Policy. Please ensure that you check it regularly.

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